The program, which is sold to companies in eight countries, offers you a fast and efficient method of configuring a questionnaire to reveal customer satisfaction, or you can use it to carry out internal analyses among company personnel.

Using WebQuest you can produce web-based questionnaires and gather information from the Internet or via the company’s Intranet.

With CATI you can conduct telephone interviews with several interviewers simultaneously.  Answers are registered during the interview and the programme ensures that only relevant questions are asked.

The program is especially applicable to updating of customer information and similar telemarketing activities, together with appointment booking for sales staff.  All the telephone interview support functions contained in the CATI programme are also included in the TeleMark programme.